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🤷 FAQs

Questions. That are asked. Frequently.
  • 🚀 New? Start Here!
  • 🖼️ Products & Templates
  • 🙋🏼 Clients
  • 🎨 The Designer
  • đź’° Selling with Swift Galleries
  • ⚙️ Settings & Reports
  • 🤷 FAQs
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    • 🚀 New? Start Here!
    • 🖼️ Products & Templates
    • 🙋🏼 Clients
    • 🎨 The Designer
    • đź’° Selling with Swift Galleries
    • ⚙️ Settings & Reports
    • 🤷 FAQs
  • Accessing the Path to Printmaker Course

    Our "Path to Printmaker " course has been retired (along with 1 Hour to Virtual IPS, Photo Refocus and the Print Sales Quick Win courses). â€¦

  • Why Can't I Log In To My Account?

    Because of a recent update to how we manage account access, if you've been a member of Swift Galleries since before February 28, 2021, then you'…

  • Create or Import Templates

    By far, the quickest way to get templates into your account is to import them. All you need to do is go from your Swift Galleries account to…

  • But how do I get to the Designer?

    Wanna know how to get to the fun stuff? Check this out...

  • Print, Mat, and Frame Size in Swift Galleries

    A quick little background knowledge for you about print, mat, and frame sizes: some photography labs use the professional framing standard, and…

  • Make a Test Sale

    Congratulations, you're on the last step of our mini-lessons! Now we're going to go through the sales flow, place a test order, exclude that…

  • Design and Save a Suggested Gallery

    Using the Swift Galleries Designer

    This one's easier to just show you in a video, so here you go. If you want to skip straight to learning how to…

  • Setting Up Your First Product

    The first thing you'll want to do in Swift Galleries is add a product to sell to your clients. We call these "Products" in Swift Galleries.

    There…

  • Setting Up Your First Client

    You'll organize your client photos into "clients" in Swift Galleries. Typically, each client or session will be set up as a separate client.

    Here'…

  • I loaded a room photo but can't put a template on it!

    When you load a new room photo, you'll need to calibrate it before you can use it with wall art. This help document will show you how to…

  • Can I upload a photo of my clients' own rooms?

    Yes! :)

  • Why won't my room photo upload?

    The Swift Galleries room uploader supports .jpg and .png.

    If you upload a .pdf, .psd, or .heic image file, you get this fun spinning wheel of…

  • Does Swift Galleries support circular or rounded-corner products?

    We sure do have circular products in Swift Galleries! You can load the ones we have prebuilt or manually create any you don't see and want to add…

  • New Designer and Legacy Designer switch

    As we switch from the Legacy Designer (old) to the New Designer, we're giving everyone a little bit of time to get used to it, because we know it…

  • New Designer Quick Start Guide

    The New Designer is here! Here's a quick guide on using its new features and workflows!

    Switching Between Designers

    We know that the new Designer…

  • Create a Test Sales Opportunity

    In this step, we're going to set up a test sales opportunity so we can go on to place a test order.

    We recommend setting up an In-Person Sales…

  • Using a Prebuilt Slideshow in a Sales Meeting

    The auto-created slideshow in Swift Galleries is handy, that is true. It is also true that the slideshow that's automatically built by Swift…

  • Why are my images out of order?

    Because Swift Galleries puts image files in alphanumerical order, you'll need to make sure to include leading zeros. So instead of LSmith-1.jpg,…

  • Designs Won't Download in Safari

    To make sure Swift Galleries is allowed to download, do the following-

    1. Go to http://app.swiftgalleries.com
    2. Click Safari from your top Safari…
  • How to Get Paid

    Payment collection in Swift Galleries is connected to a Stripe account. Swift Galleries just has this payment processing built in, but we're…

  • Why don't I see more templates?

    For each product you build, you can either import templates that are prebuilt, or you can create new templates (from scratch). In the Template…

  • How does Swift Galleries compare to [insert other product name here]?

    Great question. The biggest difference is Swift Galleries paid subscribers also have access to The Path to Printmaker course and our Facebook…

  • What exactly is Swift Galleries?

    Swift Galleries is an web-based piece of software that helps you sell your photos as physical products.

    We do this in two main ways:

    Wall Gallery…

  • Tour the Menu

    We've grouped the various functions that you'll need to perform within Swift Galleries in our menu structure. We'll give a quick overview here of…

  • How can I submit a feature request?

    When you're a paid member, you have access to upvote feature requests, or add new ones you'd like to see in Swift Galleries. 

    When you log…

  • Where's my money?

    Swift Galleries does not collect your client's money. It's actually Stripe that collects your client's money. They just do it through the Swift…

  • Tour the Dashboard

    The Dashboard contains various pieces of information to give you a snapshot of your Swift Galleries account.

    1. Upcoming in Person Meetings

    This…

  • Do you offer discounts for...?

    Are you a non-profit, student, teacher, member of the military (or spouse/partner), first responder or just going through a financial hardship?…

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